Unified Communications as a Service

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UCaaS

A cloud based phone system grows with your business

A Cloud based phone system is future proof. You can quickly and easily add new users and features, so – as your business grows – your phone system will grow with you. This can be achieved in the majority of instances without the need for an engineer to visit your premises which is a further cost saving. 

Quick and easy setup, easy to self serve 

Any programming and changes required can be managed using your exclusive and intuitive portal. You can make these changes yourself or our team are able to assist either remotely or on site.  

FEATURES EXPLAINED

UCaaS Explained

Collaborate

Collaborate

Enhance your collaborative team working. Add Collaborate and benefit from Instant Messaging, Presence, Voice, Video Calling and document sharing. Available on your desktop or through a mobile app.

 

Call Management

Call Management

A web based portal allows you to measure performance of your team and service. Customised reports and dashboards allow real time and historical analytics by line, group and extension.

CRM Integrator

CRM Integrator

Connect your CRM or Microsoft Outlook to our Integrator tool which will allow seamless access and provides benefits such as screen popping customer details.

Teams Integration

Teams Integration

Integrate MS Teams via our operator connect solution allowing seamless PSTN direct calling or layer in Horizon Hosted within the Team environment to benefit from traditional telephony features and functionality.

Call Recording

Call Recording

Quality of Service is increasingly important when delivering a great customer experience. Our MiFID compliant call recording solution will assist you in coaching staff, dealing with customer issues and dispute resolution.

How will UCaaS benefit your business?

01

Flexible

Utilising unified coms across many platforms now makes it even easier to allow users to stay connected.

02

Connect Remote Employees

Remote workers can easily connect and collaborate with a range of tools and applications.

03

Reduce Costs

There are many ways to save costs by utilising unified communications from saving on travel and expenses, additional hardware and physical infrastructure.

04

Efficiency

Improve your efficiency all-round with our unified coms solutions.

05

Future Proof and Security

Forward-thinking UCaaS design enables seamless expansion, cost-effective, secure internal communications, ensuring business success.

06

Hybrid Working

UCaaS enables seamless communication and collaborative working between employees, in a hybrid working environment, across various devices.

Want to discuss the possibilities of UCaaS?

Complete the form and let us know a bit about your query and a member of the team will be in touch when possible.

Our operating hours are:
Mon – Fri 9am – 5pm


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