A cloud based phone system grows with your business
A Cloud based phone system is future proof. You can quickly and easily add new users and features, so – as your business grows – your phone system will grow with you. This can be achieved in the majority of instances without the need for an engineer to visit your premises which is a further cost saving.
Any programming and changes required can be managed using your exclusive and intuitive portal. You can make these changes yourself or our team are able to assist either remotely or on site.
Enhance your collaborative team working. Add Collaborate and benefit from Instant Messaging, Presence, Voice, Video Calling and document sharing. Available on your desktop or through a mobile app.
A web based portal allows you to measure performance of your team and service. Customised reports and dashboards allow real time and historical analytics by line, group and extension.
Connect your CRM or Microsoft Outlook to our Integrator tool which will allow seamless access and provides benefits such as screen popping customer details.
Integrate MS Teams via our operator connect solution allowing seamless PSTN direct calling or layer in Horizon Hosted within the Team environment to benefit from traditional telephony features and functionality.
Quality of Service is increasingly important when delivering a great customer experience. Our MiFID compliant call recording solution will assist you in coaching staff, dealing with customer issues and dispute resolution.
How will UCaaS benefit your business?
Utilising unified coms across many platforms now makes it even easier to allow users to stay connected.
Connect Remote Employees
Remote workers can easily connect and collaborate with a range of tools and applications.
There are many ways to save costs by utilising unified communications from saving on travel and expenses, additional hardware and physical infrastructure.
Improve your efficiency all-round with our unified coms solutions.
UCaaS enables seamless communication and collaborative working between employees, in a hybrid working environment, across various devices.
Want to discuss the possibilities of UCaaS?
Complete the form and let us know a bit about your query and a member of the team will be in touch when possible.
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